niba.
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AI operating system for growing businesses

Your business keeps moving.Even when you step away.

We connect sales, support, and marketing in one AI system that saves time, reduces errors, and turns more visits into customers.

Book a free AI audit See the results
50+automations delivered
28hsaved for the team each week
3–5days to first delivery
NIBA / SALES FLOW 01 INTERACTIVE DEMO
EXAMPLE SALES FLOWSee how a captured inquiry can move to the right next step.
IN PROGRESS 1/3
RESPONSE TARGET< 1 minconfigurable
ROUTINGCRMconfigured
HUMAN REVIEWAs neededfor exceptions
14:32:08

A new inquiry was captured and queued for assessment.

PROCESSING

Ecosystems we build in

OpenAIShopifyMetan8nMakeWooCommerce
01 / A change in perspective

You don’t need another tool.

You need a system that knows what to do next.

Most teams do not lose time because they are doing too little. They lose it by copying the same information into five different places. Niba turns disconnected tools and manual tasks into one reliable workflow—from the first inquiry to a measurable outcome.

Results, not decoration

Numbers that reshape the workday.

Selected outcomes from existing Niba projects. Clients are anonymised when their identity has not been made public.

SHOPIFY AUTOMATION28h

returned to the team every week

ANONYMISED E-COMMERCE CLIENTOPERATIONS

Orders no longer wait for someone to move them forward.

We connected the Shopify order flow with internal processing and status updates. Manual input is now limited to exceptions, giving the team more time for sales and customer experience.

OrderValidationProcessingNotification
AI VIDEO / WEB3PRODUCED IN 72 HRS
800K+

organic views

A series of AI video formats produced for a rapid launch, without a traditional production crew.

META CAMPAIGNSSELECTED CAMPAIGN
3.2×

return on ad spend

Creative, audience testing, and budget optimisation managed as one measurable system.

Results vary by market, offer, budget, and each business’s starting point.

One system. Four levers.

From operations to growth.

We do not deliver standalone tactics. Every solution fits the way your business already sells, communicates, and measures success.

01AI operations

Work keeps moving — without manual handoffs.

We connect inquiries, orders, CRM, reporting, and internal processes into a system that knows the next step — and carries it out.

AI agentsIntegrationsCRMReporting
Let’s talk
02AI creative + Meta

Creative that stops the scroll — and learns from performance.

AI video ads, campaigns, A/B tests, and retargeting in one growth system — from the first idea to clear ROAS reporting.

AI videoMeta AdsReelsRetargeting
Let’s talk
03Commerce engine

A Shopify store that works smarter.

We optimise the funnel, upsells, abandoned carts, and lifecycle messages so more of your existing traffic completes a purchase.

ShopifyCROUpsellEmail flows
Let’s talk
04Customer experience

Answers in seconds. Context that never gets lost.

AI support across your website, Instagram, and WhatsApp answers questions, qualifies leads, and recommends the next move — while your team focuses on higher-value work.

AI chatLead capture24/7 supportLifecycle
Let’s talk

NIBACHAT · LIVE AI AGENT

NibaChat Agent DEMO AVAILABLE

From question to order. Without losing context.

NibaChat answers questions about price, delivery, and stock, collects order details, and hands complex cases to your team.

Instagram DMFacebook messagesPrice & deliveryProduct stockOrdersTeam handoff
Try NibaChat live Opens the complete interactive demo in a new tab.
NibaChat
INSTAGRAM · ONLINE
DEMO CONVERSATION AI ACTIVE

Is the product available, and how long does delivery take?

14:31

I can check price, stock, and delivery — then collect the order details when you are ready.

14:31 · NibaChat

I would like to order.

14:32

Great. Send your city and preferred option, and we can continue.

14:32 · NibaChat
Ask Niba AI Live demo · 24/7
AI VIDEO ADS

Creative that stops the scroll. A system built to show what performs.

We create test-ready AI video ads—from creative angles and scripts to variants, captions, and platform formats. Every concept is designed for structured testing.

CREATIVE LAB
Choose an industry

The concept, message, and production package adapt to your selection.

Campaign goal
Ad format
LIVE CONCEPT 9:16
Creative concept updated: Meta Ads · Sales · 9:16
We do not promise virality. We build creative that can be clearly tested, measured and improved.

You have the offer. We build the creative system around it.

Send us your link, campaign goal and market. We will propose creative angles, formats and a testing plan.

Creator-style concepts never use fabricated testimonials or undisclosed synthetic endorsements.

Request a creative plan

Quick estimate

What does manual work cost you every month?

Adjust the two inputs to see an illustrative estimate of direct labour cost. This is a starting point for the audit, not a savings forecast.

Based on 4.33 weeks per month and an illustrative assumption that up to 65% of repetitive hours may be automatable. Actual results depend on the process.
NIBA / ROI SNAPSHOT LIVE ESTIMATE
ESTIMATED COST OF MANUAL WORK€1,247/ month

Potential time savings~16 h / week

Estimated annual cost€14,964

Send this estimate

From idea to system

Fast, clear, and grounded in measurable outcomes.

At every step, you know what we are building, why it matters, and how we will measure whether it works.

  1. 01

    30 min

    Audit

    We map where time, leads, and budget are being lost. No generic pitch.

  2. 02

    48 hrs

    Plan

    You get clear priorities, a concrete system, and a clear success metric before we begin.

  3. 03

    3–5 days

    First delivery

    The highest-value workflow goes live quickly, with testing and a clear handover.

  4. 04

    Ongoing

    Optimisation

    We measure, improve, and add the next automation when it makes sense.

Questions before the first call

No fine print.

If the answer is not here, send us a note. We reply within 24 hours.

Ask another question
01Can I combine multiple services?

Yes. The strongest results often come from combining, for example, Shopify automation, AI video, and Meta campaigns. After the audit, you receive one focused plan — not a package you do not need.

02How quickly can we start?

Onboarding usually takes one to two days, and the first priority workflow can be ready in 3–5 business days. More complex integrations come with a clear phased plan.

03Do you only work with e-commerce companies?

E-commerce is our deepest specialization, but we also work with service businesses, startups, and Web3 teams that need automated marketing, sales, or support.

04How does pricing work?

One-off systems are priced by project, while campaigns and ongoing optimisation are billed monthly. After the free audit, you receive a fixed, transparent proposal.

05Do you work with clients outside Serbia?

Yes. We work fully remotely with teams across Europe and beyond, in Serbian or English.

Next step

Which part of your business is still running manually?

Send two lines about your biggest bottleneck. Within 24 hours, you will receive a reply and three concrete ideas for your first AI system.

Send your brief Instagram DM